Affected components
Dashboard
IAM - Authentication and Authorization
Updates
Resolved
We still see full recovery across all tenants.
Sat, May 10, 2025, 11:43 AM
Monitoring
The fix has been deployed and we see full recovery across all tenants. Instances are again succesfully being created and the web UI is fully operational.
Sat, May 10, 2025, 11:31 AM(12 minutes earlier)
Identified
The team has identified the root cause which prevented instances from being created and the web UI from being accessible. A fix is being applied.
Sat, May 10, 2025, 11:26 AM
Investigating
We are observing instances not being created in all our compute shards as well as failures related to IAM which prevents customers from accessing the web UI. The team is investigating.
Sat, May 10, 2025, 11:20 AM