Increased queue time for GitHub jobs.
Resolved·Degraded performance

We root caused the issue. A change to our system resulted in an exceptional network traffic load, which led to higher latencies of our internal API requests. This overall slowed down the creation of new runners.

Now the issue is resolved and queue time is back to expected levels.

Wed, Jan 8, 2025, 04:12 PM
(6 months ago)
·
Affected components
Updates

Resolved

We root caused the issue. A change to our system resulted in an exceptional network traffic load, which led to higher latencies of our internal API requests. This overall slowed down the creation of new runners.

Now the issue is resolved and queue time is back to expected levels.

Wed, Jan 8, 2025, 04:12 PM

Monitoring

We rolled back a change that might have impacted the creation of new instances. Queue time is recovered now. We'll keep monitoring the situation.

Wed, Jan 8, 2025, 03:57 PM(15 minutes earlier)

Investigating

Our team has been notified of increased queue time for GitHub jobs to be processed by Namespace Runners.

Wed, Jan 8, 2025, 03:47 PM(10 minutes earlier)